Welcome to Faiz SmartData ("we," "our," "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
We may collect information about you in a variety of ways depending on your interaction with the App:
Personal Data
Personally identifiable information, such as your name, phone number, email address, and contact details voluntarily given during registration.
Financial Data
Transaction details like amounts and services. Note: We do not store full card details; secure third-party gateways handle payments.
Usage Data
Timestamps and interaction logs to help us understand user preferences.
We use your data to provide a smooth, efficient, and customized experience. Specifically to:
- Create and manage your account.
- Process transactions for airtime, data, and bills.
- Send important account or order emails.
- Provide customer support.
- Prevent fraud and criminal activity.
- Comply with legal obligations.
We do not sell your personal information. We may share information only in these specific situations:
With Service Providers
Third-party vendors who perform services on our behalf, such as payment processing and data analysis.
By Law or to Protect Rights
If required by legal process, to investigate violations, or to protect the safety of others.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
You have rights regarding your personal data:
- Access your information
- Request corrections
- Request deletion
- Object to processing
To exercise these rights, please contact us via the email provided below.
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this page. You are encouraged to periodically review this Privacy Policy to stay informed of our updates.
Contact Us
Questions or comments about this Privacy Policy?